Privacy Policy

Introduction

clearmotionaris Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website clearmotionaris.top or use our commercial oven advisory services.

We are the data controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws in the European Union and Ireland.

Data We Collect

The data we collect from you may include the following personal information:

• Contact Information: Name, email address, phone number, business address
• Business Information: Company name, business type, industry sector, operational requirements
• Communication Data: Records of your correspondence with us, including emails, phone calls, and meeting notes
• Technical Data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on our website
• Cookie Data: Information collected through cookies and similar tracking technologies
• Consultation Data: Information about your commercial oven requirements, budget, kitchen specifications, and business needs

We collect this data collection information directly from you when you contact us, fill out forms on our website, or engage our services for commercial oven guidance.

How We Use Your Information

We use of your data for the following purposes under various legal bases:

• Service Provision: To provide commercial oven buying guides and advisory services (Legal basis: Contract performance)
• Communication: To respond to your enquiries and maintain ongoing client relationships (Legal basis: Legitimate interests)
• Website Improvement: To analyse website usage and improve user experience (Legal basis: Legitimate interests)
• Marketing: To send you relevant information about our services, with your consent (Legal basis: Consent)
• Legal Compliance: To comply with legal obligations and resolve disputes (Legal basis: Legal obligation)
• Business Operations: To maintain records, conduct business analysis, and improve our services (Legal basis: Legitimate interests)

We process how we use your information in accordance with GDPR requirements and will not use your personal data for purposes other than those described in this policy without your explicit consent.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

Our website uses the following types of cookies:

• Necessary Cookies: Essential for website functionality and security
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Enable enhanced functionality and personalisation
• Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness

For detailed information about our cookie practices, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting business (e.g., hosting providers, email services)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Protection: To protect our rights, property, or safety, or that of our clients or others
• Business Transfers: In connection with any merger, sale, or transfer of company assets

All third-party service providers are required to maintain appropriate security measures and use your information only for specified purposes.

Data Retention

We retain your personal data retention for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Client Records: Maintained for 7 years after the end of our business relationship for legal and accounting purposes
• Marketing Communications: Until you unsubscribe or withdraw consent
• Website Analytics: Typically retained for 26 months
• Cookie Data: As specified in our Cookie Policy

When we no longer need your personal information, we will securely delete or anonymise it in accordance with our data retention schedule.

Your Rights

Under the GDPR and other applicable data protection laws, your rights include:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure data storage and backup procedures

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. When we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules or certification schemes

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us using the following details:

For privacy-related enquiries, please contact us at privacy@clearmotionaris.top and we will respond within 30 days.

You also have the right to lodge a complaint with the Irish Data Protection Commission if you believe we have not handled your personal data in accordance with applicable law. You can contact them at www.dataprotection.ie.